Community standards

• Be respectful in every message, request, and review — no harassment, threats, or discrimination.
• Be honest — accurate job descriptions from customers, accurate quotes and qualifications from providers.
• Keep booking-related communication on Craftnect, where it's covered by payment protection and support.
• Leave reviews based on real, completed bookings — reviews are only ever enabled after a verified booking.
• Report problems instead of retaliating — see Report a concern.

Accounts that don't meet these standards can be suspended. This page describes our expectations, not a legal agreement — see Terms for that.